Return & Refund Policy

KPDNHEP and Consumers Protection Act requirement.

According to the Consumers Protection Act, a non-refundable policy is illegal and is in direct violation of Section 46 of the Consumer Protection Act 1999. Neglecting the consumer rights can result in the merchants being penalized under the Consumer Protection Act of 1999. Therefore, a merchant should have both refundable and non-refundable policies along with their conditions. Asides from that, as per Visa/Mastercard and bank requirements, such policy amounts to withholding a consumer's right from raising a dispute in the event they face an issue with their order (duplicate, transaction error, etc.)



Please return your purchase to the following address:
LOT 40, LORONG 2, KG. KENANGAN, BATU 13, 47100, PUCHONG, SELANGOR.

Please contact us at profzaxz@gmail.com or 011-52380086 if you have any questions or doubts.